Privacy Policy

This privacy policy describes how NorthCode Oy ("we", "us", "our") collects, uses, and protects your personal information when you use our AI-Ready Academy training service.

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and Finnish data protection legislation.

Data Controller

NorthCode Oy

Business ID: 2450494-0

Address: Kampinkuja 2, FI-00100 Helsinki, Finland

Email: info@northcode.fi

Phone: +358 10 579 6240

Personal Data We Collect

Registration and Payment Information

When you register for a training, we collect:

  • Name
  • Email address
  • Phone number
  • Company name (for private training orders)
  • Payment information (processed by our payment service provider Paytrail)

Participant Information

For public trainings, we also collect participant details:

  • Participant names
  • Participant email addresses (for course materials and certificates)

Technical Information

We automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (pages visited, time spent)

Purpose and Legal Basis for Processing

Contract Performance

We process your personal data to fulfill our contractual obligations when you purchase a training course:

  • Processing your order and payment
  • Delivering training services
  • Sending confirmations and training materials
  • Customer service and support

Legal Obligation

We process data to comply with legal requirements:

  • Accounting and tax obligations
  • Consumer protection regulations

Legitimate Interest

We may process data based on our legitimate business interests:

  • Improving our services
  • Analyzing usage patterns
  • Preventing fraud and ensuring security

Data Sharing and Third Parties

We share your personal data only when necessary:

  • Paytrail Oyj: Payment processing (see our Terms of Service for details)
  • Cloud service providers: Data storage and hosting
  • Legal authorities: When required by law

We do not sell your personal data to third parties.

Data Retention

We retain your personal data:

  • Registration and payment data: For the duration required by accounting legislation (typically 6 years)
  • Training materials: For the duration of the training and reasonable time afterwards
  • Marketing consent: Until you withdraw consent or after 3 years of inactivity

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access: You can request a copy of your personal data
Right to Rectification: You can request correction of inaccurate data
Right to Erasure: You can request deletion of your data (subject to legal retention requirements)
Right to Restrict Processing: You can request limitation of processing in certain situations
Right to Data Portability: You can request your data in a machine-readable format
Right to Object: You can object to processing based on legitimate interests
Right to Withdraw Consent: You can withdraw consent for marketing at any time

To exercise your rights, contact us at info@northcode.fi

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encrypted connections (HTTPS/SSL)
  • Secure data storage with access controls
  • Regular security updates and monitoring
  • Staff training on data protection

Cookies and Tracking

Our website uses essential cookies necessary for the shopping cart and payment processing. We do not use analytics or marketing cookies without your explicit consent.

Contact and Complaints

If you have questions or concerns about how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman: www.tietosuoja.fi

Changes to This Policy

We may update this privacy policy from time to time. The current version is always available on this page. Significant changes will be communicated to registered users via email.

Last updated: December 19, 2025